Vera & John casino review
Vera & John may have a slightly kooky name and may not have been around as long as some of the other online casinos, but don’t be fooled. This bright and quirky online casino prides itself in being set up and run by those who know a thing or two about the industry; not only that, but they have a real passion for online casino gaming too. With an eclectic mix of firm favourite table games and hi-tech new slots, once you’ve signed up to Vera & John you’ll be hooked. Let’s walk through what makes this online casino stand out from the crowd, along with everything you need to know before you start playing.
Founded in 2011, by a small group of highly experienced online casino experts, Vera & John have been rising up the ranks over the last 7 years. Licensed in Malta and in the UK, their site caters to casino lovers from around the world, including the UK, Sweden, Australia, Germany, Japan and many more. In fact, the only country restrictions on Vera & John are China, Malaysia, Hong Kong and the USA. Because Vera & John are open to so many different countries, you’ll also find that their platform comes in a range of different languages – English, Swedish, Greek, Portuguese, Spanish, Japanese the list goes on. So, wherever you are in the world, you’ll be able to try these guys out.
For those who visit online casinos regularly, you’ll instantly notice that many of your favourite software providers can be found at Vera & John. One of their main focuses in their partnership with NetEnt – which is why you will find practically every, single one of their slot games here. It’s not just NetEnt, however. At Vera & John you will find games and offerings from IGT, Microgaming, WMS, Thunderkick, Quickspin, Betsoft, Bally, and many more. We think having such a wide variety of software partners means that you’re almost guaranteed to find an online casino game that takes your fancy.
The games here are split into four main areas – online slot games, table games, the live casino and other games. Let’s go through each of these one by one, to learn a little bit more about what Vera & John has to offer.
Online Slot Games
As already mentioned, it seems as though Vera & John have a pretty friendly relationship with NetEnt, so you can expect to find the majority of their online slot games there. We’re talking Arabian Nights, Cosmic Fortune, Twin Spin, Jack Hammer, Hooks Heroes, and many, many more. It’s not just all about NetEnt at Vera & John, however. You’ll find hundreds of video slots here, with new offerings being released extremely regularly – it looks like a new slot is added at least once a fortnight, which is truly something. Here are some of our favourite online slots at Vera & John:
- Wizard of Gems
- Birds on a Wire
- Hexbreaker 2
- Zeus 1000
- Lobstermania 2
- Spinata Grande
- Rainbow Riches
- All the Megajackpots games
- And so many more.
For those of you who are fans of more classic online slot games, you won’t be disappointed here either. There are several one-armed bandit style games, including Mega Joker, Super Nudge 6000, Bell of Fortune and Ace of Spades. We highly recommend you take a look through the hundreds of games available to find out if they have something that takes your fancy. We don’t think you’ll be disappointed!
Don’t you just hate it when online casinos limit the number of table games they have on offer, to just the norm? You don’t have to worry about that with Vera & John, because there are plenty of different table games for you to choose from. If you want the classics then you’ll find standard Roulette, Blackjack, Poker and Baccarat to whet your whistle. Once you’re bored of the classics, you can then move onto plenty of other exciting offerings, including Red Dog, Punto Banco, Casino War, Pontoon, Video Poker, and several variations of all the standard games – including, pro versions of each. So, however you would usually get your kicks in the casino, you’re bound to find something that you enjoy at Vera & John.
If the usual table games aren’t quite doing it for you, then make sure you make a visit to their Live Casino section. Here you’ll be greeted with two options: Casino Cosmopolitan and Casino Paris. In the first you will find different variations of live roulette and blackjack, all played with a real-life dealer. In the second, you’ll find blackjack, roulette, baccarat and casino hold’em; again, played with a live dealer. This takes table games to a whole new level and makes for an exciting feature at Vera & John.
Finally, Vera & John have a handful of other games that you may want to play in order to pass the time. This includes Keno (a firm favourite), along with two different types of Instant Win games – Leapin’ Leprechauns and Ace. It would be good to see Vera & John expand their ‘Other Games’ section in the future, but we think this is more than enough for now. Especially when you consider how many other games there are to try out first.
Vera & John haven’t gone down the route of a mobile app just yet, although never say never. Instead, you can play many of their games on your phone browser. We actually prefer this idea, as it means you do not have to download any software onto your phone. The layout of the mobile site is extremely responsive, working well on both mobile phones and tablets. There are a huge number of mobile games available, including many of your firm favourite slots. You will find 21 of the most popular table games can be accessed via their mobile site and dozens of slots. The speed at which games load and the graphics quality seems on par with the other mobile casinos we have seen, so this ticks the boxes for us. Just make sure you have enough signal when playing, as you don’t want it to cut out on a winning spin!
Everyone loves the thought of winning one of the alluring jackpots on any online casino, so it’s pretty lucky Vera & John have plenty to try for. They play host to all of the Mega Jackpots games, the coveted Mega Moolah and Mega Moolah Isis, Mega Fortune, Hall of Gods, Arabian Nights, Cosmic Fortune, and many more. At the time of writing, there is a combined jackpot total of over £16 million! They have also seen a fair few jackpot winners take home top prizes, including their latest Hall of Gods winner, who won over £1.6 million this year.
Paying In and Cashing Out
Vera & John pride themselves on their safe payments, with a range of different methods (and currencies) available. At the time of writing, payment methods accepted include Visa, Bank Transfer, Neteller, Mastercard, Skrill, PaySafeCard, EcoCard, and several other smaller payment companies. Withdrawals can be made using many of the same methods and are surprisingly quick to process. You will usually get an email letting you know when the withdrawal has been processed (this tends to happen the same working day), only to find it in your bank within 1-3 working days. There are withdrawal limits of £2000 per day and £5000 per week, which can be tricky if you win big. Keep an eye on the right-hand side for any fees that may be applicable, if you’re withdrawing too small an amount.
Currencies accepted include:
Australian dollars, Brazilian reals, Denmark kroner, Euros,British pounds sterling, Hong Kong dollars, Norwegian kroner, Swedish kronor, Thai baht and US dollars.
On the right-hand side of the page you will find the Help Centre of Vera & John; we like how easy it is to find! Click on this and you will be presented with several options, including a page of FAQs, a page of contact details, and a Live Chat option. It is important to note that they do not offer a 24/7 help service like many other online casinos do. We think this is a bit of a shame, but have found that their customer support agents do reply to emails much quicker than other, bigger casinos. Most visitors to Vera & John report having a positive and timely experience with customer service, which makes a big difference to your enjoyment of the online casino. The longest it took us to get a response during working hours was just under 2 hours; and many other reviewers and customers have had a similar experience. Some have even had responses within several minutes of emailing! The customer service agents seem friendly and willing to help, while being firm but fair.
Details of how to get in touch with Vera & John UK Support, and opening times, are listed below:
(All times are in CET – Central European Time)
Phone Opening Hours:
Monday to Friday – 11.00 to 03.00 (CET)
Saturday and Sunday – 15.00 to 23.00 (CET)
Email Opening Hours:
Monday to Friday – 09.00 to 03.00 (CET)
Saturday and Sunday – 10.00 to 03.00 (CET)
Live Chat Opening Hours:
Monday to Friday – 10.00 to 03.00 (CET)
Saturday and Sunday – 15.00 to 03.00 (CET)
Bonuses and Promotions
Now we get onto the exciting part, bonuses and promotions at Vera & John. This is the kind of online casino that always has something going on. In fact, at the time of writing, they currently have an exciting promotion called VJ Games 2016 – but more on that later. Let’s first take a look at bonuses at Vera & John.
100% Bonus on First Deposit – When you make you first deposit at Vera & John you will be rewarded with a 100% bonus up to £100 (minimum £10). That means plenty more money to spin and win with! It’s important to note that bonus money will only come into play when your real money has been used up. There is also a wagering requirement of 40x the bonus amount.
Free Spins – Every now and then you will also find a free spins bonus for new users, usually on the ever-popular Starburst game. Again, this has a wagering requirement of 40x.
Bonus Cups – You can purchase bonus cups with your loyalty points (more on those later). These will have fixed bonus amounts – such as £10 free when you deposit £20. As with the other bonuses, there is a wagering requirement of 40x.
Other Bonuses – If you sign up to the Vera & John newsletter then you’re likely to find plenty of offers in your inbox! Keep an eye out for deposit bonuses and free spins, which are sent out fairly regularly.
Loyalty Program and Bonuses
Vera & John has one of the most generous loyalty programs of any online casino, with points being handed out whenever you do practically anything on the site. You get points even just for logging in! You will get a set amount of coins for completing certain actions on the site, which you can then redeem for bonuses and prizes in the shop. Verifying your account will give you a whopping 200 coins to get started with, while deposits can earn you anything from 10 to 300 points.
Once you’ve racked up enough points you can visit the loyalty shop. Depending on your level, there will be certain goodies to spend your hard-earned coins on here. This could be anything from free spins on a certain slot, through to bonus cups, and even spin credit. It’s important to note that anything purchased from the shop will have a wagering requirement attached to it (unless stated) so read the terms and conditions first.
As mentioned, Vera & John promotions are a regular occurrence. You will notice a Tournaments section down the right-hand side of the page, which will have a selection of one or two games and a leaderboard. Click on the tournament for more information, to find out what you could win (and how). Remember, always read the small print.
VJ Games 2016 – In honour of the Rio Olympics 2016, Vera & John are running an ongoing promotion with a whopping £60,000 prize pool. Each day there are several events running, with different slot games to play. Spin and win to earn yourself a place on the podium – and a slice of that prize pool!
We can’t talk about bonuses and promotions at Vera & John without mentioning their Guaranteed Winnings promise. Every day, one person is GUARANTEED to win £5,000 on a single spin. If nobody wins, then the generous team at Vera & John will top up the highest single spin win to that amount. As if that wasn’t enough, one person is also GUARANTEED to win £50,000 on a single spin during each month. Again, if nobody hits that amount in one spin then Vera & John will top up the highest. Now that really is generous! This promotion has been going on since May 2013 and they’ve paid out nearly £5 million in guaranteed winnings since then. That’s pretty impressive.
It seems as though Vera & John ticks all of the right boxes when it comes to their online casino offering. There are a wide range of games available, from software manufacturers everyone knows and loves. They have a strong focus on customer service – and responsible gaming – which is extremely important for any casino gamer, new or old. Vera & John have an international reach, offering their site in a range of languages and currencies, too. On top of all of this, they have an extremely generous loyalty program, a range of ongoing bonuses, and promotions practically every, single day. Not to mention their Guaranteed Winnings promise, which is something rarely seen in an online casino nowadays. They may not be the biggest fish in the pond, but they’re certainly causing waves in the industry.